Insurance Claim Assistance

Insurance claims, made less confusing.

Navigating a roof insurance claim on your own is genuinely confusing. We document damage, meet adjusters on-site, and help make sure repairs are properly and fairly covered.

How the claims process actually works

  1. Free inspection and documentation. We inspect your roof and exterior thoroughly, photographing and documenting anything storm-related before you ever file a claim.
  2. You file the claim with your insurer. We can help you understand what to report and what documentation to include.
  3. We meet your adjuster on-site. Having a roofing professional present during the adjuster's inspection helps make sure nothing gets missed or underestimated.
  4. We review the scope together. If the insurer's estimate doesn't match the real scope of damage, we help you understand your options before agreeing to anything.
  5. Repairs begin once approved. Sal's own crews complete the work — the same standard whether a job is insurance-covered or not.

Why timing matters

Most insurance policies have real time limits for filing storm-damage claims — sometimes as short as a year from the date of the storm. Damage that seems minor today can also worsen with the next weather event, sometimes complicating what would have otherwise been a straightforward claim. If you suspect storm damage, the safest move is an inspection now, not "eventually."

Frequently Asked Questions

Do I have to use the contractor my insurance company recommends?

No. You have the right to choose your own roofing contractor, regardless of who your insurance company suggests.

What if the adjuster's estimate seems too low?

This happens more often than homeowners expect. Having a roofing professional present during the inspection, and reviewing the written estimate afterward, is the best way to catch a scope that doesn't match the real damage.

Is the inspection really free even if I don't file a claim?

Yes. The inspection costs nothing regardless of what you decide to do afterward.

Call (806) 570-8522 → Schedule a Free Inspection