Photograph any visible exterior damage right away, check for interior leaks, and schedule a free professional roof inspection before contacting your insurance company — in that order.
Immediately after a hailstorm: take photos of any visible damage to your roof, siding, windows, and vehicles from the ground (don't climb on the roof yourself); check your attic and ceilings for new water stains; and schedule a free professional inspection within the next few days. Only file an insurance claim once you have documentation of real, specific damage.
Panhandle, South Plains, and North Texas hailstorms often bring a wave of contractors going door to door within hours of the storm passing. That timing pressure is real, but it's also exactly when scam artists are most active — a legitimate, permanent local roofer will still be reachable a week later, which is a useful test in itself.
Having done storm restoration work across the country before founding the company in Amarillo, Sal has walked this exact sequence with homeowners many times over: document first, inspect professionally, then file — not the other way around.
Documented hail damage photographed shortly after a storm — the kind of evidence that supports a clean claim.
Photos taken within days of the actual storm, timestamped and dated, are some of the strongest evidence a homeowner can have if a claim is ever questioned later.
See storm damage restoration services — inspections are free and don't require you to have already filed a claim.
No — climbing on a roof after a storm (or ever, without proper safety equipment) is unnecessary risk. A ground-level photo check plus a professional inspection is the safer approach.
As soon as reasonably possible — most insurance policies have a filing deadline, and prompt documentation makes it easier to tie damage to a specific storm date.
Get an inspection anyway if the hail was significant — a meaningful share of hail damage isn't visible from the ground.